Pricing | Blue Collar Website Services

Our faq

Frequently asked questions

01.

What is included in the monthly website maintenance package?

In addition to a perfectly optimized website that is made to be found on Google and attract new customers, you get our ongoing monthly maintenance. This includes unlimited edits, fees covered, and 24/7 support for all of your questions and needs. We will happily update the site as much as you want with new reviews, project photos, etc., while also ensuring that it is always working properly and looking beautiful. With a monthly package, we become a partner in your business. We have over 10 years of experience in online marketing and will be here to help your business succeed.

02.

What if I want a blog?

To add a blog (Content Management System) to a site, we would charge an additional $250 at the time of setup, along with $10 per month for the monthly plan.

03.

What if I need to make changes to my website after it is launched?

With our monthly payment plan package, you can make unlimited changes whenever you need to. No extra fees. For our lump sum package, future changes will need to be made by your team.

04.

Do you offer discounts for veterans or active military?

Yes, we proudly offer a discount to veterans and active military members. Please let us know if you qualify when you contact us.

05.

How long does the subscription last?

The subscription plan lasts for a minimum of 12 months and is month to month after that. Cancel anytime after the 12 months have passed. If you cancel, you don’t keep the site (otherwise everyone would just do that, and we'd be out of business!).

06.

What happens if I cancel before the 12 months is over?

If you cancel before the 12 months, you owe the full cost of what the site would normally cost ($2500) minus whatever you already paid. We prioritize long term relationships with our clients. And we want clients to share the same philosophy.

07.

how do you handle late payments?

Every invoice comes with a 7 day grace period to be paid. If an invoice is not paid within 7 days, there will be a $25 late fee applied. If you're on a subscription, and there are multiple monthly invoices that are overdue for months and late for months, we can cancel the contract and the client will be responsible for paying the full price of the site. We are generally very flexible and understanding of certain situations and often times offer assistance and help. But if there is no communication or replies to our messages, we have to take certain precautions to make sure we are paid for our time and effort in making the site and not being taken advantage of.

08.

What do you use to take payment and what payment methods do you accept?

We send email invoices via Square that has a link to a secure page for adding payment info. Subscriptions are paid with a credit card or debt card, and we accept all major credit cards. Lump sum projects are paid with ACH bank transfer to minimize processing fees.

09.

On subscriptions, once I'm done with the 12-month minimum, do I continue paying after that?

Yes, subscriptions are indefinite. You keep paying every month after the 12-month minimum. It generally takes us 2–3 years to make what we would have made if we sold a lump sum site. So ideally we'd like to have clients last at least 5 years to make getting paid over that period of time worth the wait and financially viable. And at that point, the website will be generating more than $89 a month in value for the client, so the site will essentially be paying for itself at that point, and we hope our clients continue to see the value in the work we do to keep paying every month so we can continue to do what we do.

10.

can I add unlimited edits and support to the lump sum package?

Yes! We offer $50 a month subscription add on for unlimited edits and support. These are done with a 12 month minimum commitment as well. There's no turning it on and off every other month. Once you end it, if you want to reinstate, it you’ll need to sign another 12 month commitment.

11.

what's the difference between lump sum and subscription?

The biggest difference is long term versus short term costs. On subscription, you’ll be paying more over time but it will be in small manageable and affordable monthly payments. The lump sum just gets it all out the way in the beginning and you save more money over the long run because you also paid for the design and development up front. So when deciding which package to choose, it all depends on cash flow and long term versus short term goals. If you don’t want to spend that much up front and value the service that comes with it, then the monthly is your best option. If you don't want or need the monthly service packages, you can get it all out the way up front and save money over the long term.

12.

Can I buy out of my subscription after the subscription minimum has passed?

No, there is no buyout price to stop paying on the monthly package. As noted in another question, it takes 2–3 years including hosting fees to make what we would have made on a lump sum site. We have this rule because subscriptions really only work out financially if a client stays for 5+ years to be beneficial enough to wait that long for payment. It’s not feasible to be waiting 2 years or so for full payment on every site and then have to replace that monthly subscription. It’s much more beneficial to have just been paid in full up front from the start. We also rely on this monthly recurring income for consistent and reliable income so we don’t have to sell sell sell every month to pay the bills and we can spend more time working on our clients sites and spending time on their support calls and emails. Doing this allows us to be more hands on with our clients and provide a better service than any other agency. So if we had clients buying out of their subscriptions every month, we’d end up having to sell more and more to replace that income and the model begins to break down, and then so does our service.

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Call us - 910 420 4558

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1509 Ebb Drive, Wilmington, NC 28409

910 420 4558 tyler@bluecollarwebservices.com

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Frequently asked questions